Craftus Shipping Policy
Effective Date: 11th September 2024
At Craftus, we strive to deliver your bags quickly and efficiently, ensuring you get the best shopping experience. Below is our comprehensive shipping policy.
1. Shipping Locations
- Domestic Shipping: We offer shipping across India.
- International Shipping: We ship to select countries globally. If your country isn’t listed at checkout, please contact our customer support.
2. Free Shipping
Enjoy free standard shipping on all orders over [$Minimum Amount]. Free shipping is available for both domestic and international orders over the qualifying amount.
3. Order Processing Time
Orders are processed within 3-4 business days of purchase. Orders placed on weekends or holidays will be processed on the next business day.
4. Delivery Time
Delivery times vary based on your location and the shipping method chosen at checkout. Please note that these are estimates and do not include processing times.
- Domestic Standard Shipping: 5–7 business days
- International Standard Shipping: 10–15 business days
- Express options are available at additional costs.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our carrier’s website.
6. International Customs & Duties
For international orders, customs fees, import duties, taxes, and other charges may apply once the package reaches your country. These fees are not included in the total at checkout and are the responsibility of the customer.
7. Lost, Stolen, or Damaged Packages
Craftus is not responsible for packages that are lost, stolen, or damaged in transit. However, if such an unfortunate event occurs, please contact our customer service at [customer service email/phone] and we will assist you in filing a claim with the carrier.
8. Delivery Restrictions
We currently do not ship to PO Boxes, APO/FPO addresses, or certain remote areas. Please contact us if you are unsure whether we can deliver to your location.
9. Special Promotions
Occasionally, we offer special promotions such as discounted or free shipping. Keep an eye on our website or sign up for our newsletter to be the first to know!