Effective Date: 11th September 2024
At Craftus (“we”, “us”, “our”), we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website www,craftus.in or interact with us in other ways.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name, email address, phone number, mailing address, billing address, and payment information when you make a purchase.
- Account information such as username and password when you create an account with us.
Non-Personal Information:
- Browsing behavior, device information (e.g., IP address, browser type), and other data collected through cookies and analytics tools to enhance your shopping experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you regarding your orders, promotions, or customer service inquiries.
- Improve our website and services based on user behavior and preferences.
- Provide a personalized shopping experience, including product recommendations.
- Conduct marketing activities, such as sending newsletters and promotions (with your consent).
3. How We Protect Your Information
We use a variety of security measures to maintain the safety of your personal information, including encryption, secure socket layer (SSL) technology, and regular security audits.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, shipping companies).
- Legal Obligations: We may disclose your personal information if required by law or to protect our rights, property, or safety.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your shopping experience. Cookies allow us to recognize your browser and capture certain information such as the items in your shopping cart, your preferences, and other data. You can manage your cookie settings through your browser settings.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal data, subject to legal requirements.
- Opt-Out: You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of these third-party websites before providing any personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date updated. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
CRAFTUS
connect@craftus.in